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PROBLEMS
PLAYING OR RIPPING CDS?
Before contacting support about any issues
involving CD audio extraction (ripping) or CD playback,
please follow these instructions:
1.
Click
here
to download the ForceASPI update. Save this file
on your hard drive.
2.
Double-click on the file you downloaded in step
1, and extract the contents to a temporary folder
on your desktop. If you are unable to open the file,
then you will need to download a program that handles
ZIP files - such as the free
UltimateZIP.
Ensure that you 'maintain' folder structure when
you extract the files.
3.
Open the folder you created in step 2. Double-click
on the icon labelled 'ASPICHK.EXE' (may be shown
as 'ASPICHK' on some systems). The program that
runs will inform you about the current state of
your system's ASPI configuration. If a problem is
identified then proceed to step 4. If no problems
are shown, then please complete a Support Request
form by clicking on the appropriate link below.
When completing this form, please remember to inform
us that ASPI is set up correctly on your machine.
4.
Double-click on the icon labelled 'KILLASPI.BAT'
(may be shown as 'KILLASPI' on some systems). This
should remove all ASPI files (including problematic
ones) from your system.
5.
Reboot your system, and open the folder again. Double-click
on 'INSTASPI.BAT' (may be shown as 'INSTASPI' on
some systems). This should install the ASPI files
required by your system.
6.
Reboot your system, and open the folder again. Double-click
on 'ASPICHK.EXE' (may be called 'ASPICHK' on some
systems). This time you should find that it tells
you that ASPI is correctly installed.
7.
Run PCDJ and navigate to the the 'Ripp/Encoder'
tab of the 'Software' section of the config options.
Make sure that your CD-ROM drive letter is selected,
and that 'ASPI' is chosen as the Interface option.
8.
Enjoy the CD playback/ripping functions of PCDJ!
If the above process fails when running Windows
XP, then ensure you are logged in with Administrator
rights (your PC manufacturer can help with this
if necessary) and try again... |
CLICK
HERE TO CONTACT TECHNICAL SUPPORT
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